Loops

How Astell finds, tracks, and helps you close open decisions, promises, approvals, and requests.

A Loop is a group of related artifacts that needs action to close: the Slack thread where a promise was made, the ticket it created, the meeting where it was discussed, the doc that specs it. Astell ties them together and tracks the loop until it is resolved. This page covers operating the Loops surface; for the concept and why it matters, read What are loops? in the Help Center.

Where Loops appear

• The Loops dashboard lists every loop in the workspace with filters for status, tag, and owner. See the Loops dashboard.
• Audits, generated twice a day, summarize which loops moved, broke, or need attention. See Audits.
• Loops are found automatically from your connected sources; there is nothing to file manually. See how loops are found.

Read a loop

Open any loop to see:

• The headline: what was promised, decided, or requested, and who owns it.
• Status and tags: where the loop stands and what kind of thing it is.
• Citations: the actual artifacts the loop is built from. Every loop traces back to real messages, tickets, docs, and events; nothing is asserted without a source.
• Stats: how long the loop has been open and its recent motion.

Statuses

While a loop is open, Astell tracks it as one of:

• On track: moving on schedule.
• At risk: likely to break soon; the deadline is close and there has been no recent motion.
• Broken: already past its expected close.
• Cold: went quiet without resolution.

A loop leaves the open state as:

• Closed: actually resolved.
• Dead: ended without resolving the underlying need.

You can also dismiss a loop that does not need tracking; dismissed loops are hidden from the working view.

Tags

Loops are tagged by what kind of commitment they carry: Promise, Decision, Approval, Customer, and Drift (scope or ownership shifted). One loop can carry several tags. Use tags in the dashboard filters to review, for example, every open customer promise before a renewal call.

Costs

Viewing loops, opening loop detail, and following citations is unlimited on every plan and consumes no tokens. The twice-daily Audits that summarize loop movement are token-metered. See What are tokens?